Every time your Counterpoint V7 system goes down, you experience revenue loss. When you can’t checkout customers, they leave, you don’t make sales. When you have to call to get support to fix your outdated POS system, you are faced with the fact that your system is no longer supported by regularly released patches that fix most common problems. This makes you responsible for potentially costly repairs and extended periods of downtime.
By continuing to run your outdated version of CounterPoint V7, you are putting your business and customers at risk of credit card errors. In order to try and stay compliant, you must handle the customers card and enter the information yourself, this can lead to costly mistakes and poor customer relations.
The apps and software that that used to integrate with CounterPoint V7 no longer work. To continue enjoying the conveniences they offered, you must purchase third party apps and software for email marketing, mobile POS and e-commerce, then pay to have them integrated. Even after all this, you will still have to sync your data manually.
CounterPoint V7 does not come with the intuitive, modern interface that’s part of CounterPoint SQL. Having a user interface that lacks the advanced controls of CounterPoint SQL means it takes much longer to train your employees to be proficient with the software. A lack of proficiency leads to mistakes, dissatisfied customers and loss of revenue.